Privacy Policy

1. Introduction

Welcome to My Eternal Vault (www.myeternalvault.com) (the "Site", "Service"). This website is operated by [Your Company Name or Your Name] ("we", "us", "our"). We are committed to protecting the privacy and security of our users ("you", "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including any data, documents, images, or other content you may choose to store within your account (your "Vault Data").  

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.  

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:  

• a) Personal Data: Personally identifiable information, such as your name, email address, [add others like phone number, mailing address if collected], username, password, and other similar contact or identification data you voluntarily give to us when you register for an account or choose to participate in various activities related to the Site.  

• b) Vault Data: Any files, documents, text, images, videos, or other digital content and information that you upload, store, or manage within your My Eternal Vault account. You retain ownership of your Vault Data. We collect and process this data solely to provide the Service to you as described in our Terms of Service.

• c) Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.  

• d) Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Name of Payment Processor(s), e.g., Stripe, PayPal], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.  

• e) Data From Cookies and Similar Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy [Link to Cookie Policy if you have a separate one, otherwise detail here or remove this reference].  

3. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, secure, and customized experience. Specifically, we may use information collected about you via the Site to:  

• Create and manage your account.  

• Provide, operate, and maintain the My Eternal Vault service, including storing and retrieving your Vault Data at your direction.

• Process payments and subscriptions.

• Email you regarding your account, security alerts, or service updates.

• Respond to your comments, questions, and provide customer support.

• Monitor and analyze usage and trends to improve your experience with the Site and our services.

• Protect the security and integrity of our Site and services, prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

• Comply with legal and regulatory obligations.

• [Add any other specific uses, e.g., send promotional emails *with consent*]

4. Disclosure of Your Information

We do not sell, rent, or trade your Personal Data or Vault Data. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:  

• a) By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.  

• b) Third-Party Service Providers: We may share your information (excluding Vault Data, unless strictly necessary for service provision like hosting) with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our primary providers include:

  • [Wix.com the web hosting service and POWR.com surveys]

   

• c) Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.  

• d) With Your Consent: We may disclose your personal information for any other purpose with your consent.

We will NOT access, view, or share your specific Vault Data except: (i) as necessary to maintain or provide the Service (e.g., troubleshooting a technical issue); (ii) as necessary to comply with the law or a binding order of a governmental body; (iii) as necessary to enforce our Terms of Service and policies; or (iv) with your explicit consent.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information and Vault Data. This includes measures like [mention specific measures, e.g., encryption of data at rest and in transit, access controls, secure server infrastructure, regular security audits if applicable]. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.  

6. Data Retention

We will retain your Personal Data and Vault Data for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You can delete your account and your Vault Data by [Explain how users can delete their account and data - e.g., through account settings, contacting support]. Upon deletion, your data will be removed permanently subject to necessary retention for legal or backup purposes as outlined above. [Specify backup retention period if known, e.g., ...removed from active systems immediately and from backups within X days/months].  

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:  

• Access the personal information we hold about you.

• Request correction of inaccurate personal information.  

• Request deletion of your personal information.  

• Object to or restrict the processing of your personal information.

• Request transfer of your personal information (data portability).

• Withdraw consent (where processing is based on consent).

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.  

8. Policy for Children

Our Services are not directed to individuals under the age of [Specify age, typically 13 in the US, 16 in the EU/UK, check local laws]. We do not knowingly collect personal information from children under [Age]. If we become aware that a child under [Age] has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.  

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. [Provide more detail here or reference a separate Cookie Policy. Explain types of cookies used - essential, performance, functionality - and how users can manage them, e.g., through browser settings or a consent tool.]

10. International Data Transfers

Your information, including Personal Data and Vault Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. [If transferring data outside the US/EU/UK, mention the safeguards used, e.g., Standard Contractual Clauses, adequacy decisions, etc.] Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.  

11. Third-Party Websites

The Site may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website.  

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. For significant changes, we may also notify you through email or a notice on the Site.  

13. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

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george@myeternalvault.com